How SF government became a hulking, 34,800-person behemoth


<p>It’s a perennial complaint: San Francisco’s government is just too damn big.&nbsp;</p>



<p>That concern has come to the forefront in recent weeks after Mayor Daniel Lurie <a href="https://sfstandard.com/2025/05/28/san-francisco-mayor-daniel-lurie-budget-layoffs/">proposed layoffs</a> in an effort to resolve a <a href="https://sfstandard.com/2025/05/30/san-francisco-budget-daniel-lurie-deficit-proposal/">historic budget deficit</a>.&nbsp;</p>



<p>Salaries and employee benefits account for the largest chunk of city spending: 43% of the current budget. A <a href="https://www.sfchronicle.com/projects/2025/sf-city-employees/">recent analysis</a> found that San Francisco has the most public employees in core functions of any U.S. metropolis, even after detangling its unusual status as both a city and county.</p>



<p>Our workforce wasn’t always such a behemoth. The Standard analyzed City Hall’s growth over the past 20 years, revealing that it has far outpaced San Francisco’s population.</p>



<p>In 2005, the city employed 26,900 people, according to the Department of Human Resources. Twenty years later, it had 34,800, a 29% increase. During that time, the city’s population grew by 8%, from 780,000 in 2005 to 842,000 in 2025, according to the <a href="https://dof.ca.gov/forecasting/demographics/estimates/">California Department of Finance</a>.&nbsp;</p>



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<p>The mayor’s push to cut around 100 jobs would represent a thin slice of the city’s ballooning bureaucracy — just 0.29% of City Hall’s workforce. Lurie’s office, which also proposed slashing 1,000 unfilled roles, says the mayor is not focused on the number of employees but on prudent spending practices.&nbsp;</p>



<p>“It is really about, ‘How do we not spend money we don&#8217;t have?’&#8221; Sophia Kittler, the mayor’s budget director, said. On Thursday, a Board of Supervisors committee <a href="https://sfstandard.com/2025/06/26/san-francisco-mayor-daniel-lurie-layoffs-negotiation-budget/">approved $15 million to avoid some</a> of Lurie&#8217;s layoffs. </p>



<p>The Standard contacted three dozen city departments to discuss why they have grown over the past two decades. Four major themes emerged: voter-approved ballot measures, new state and federal laws, and expanded city responsibilities and projects; additionally, as these factors swelled the ranks, more support personnel were needed to bolster the larger workforce.</p>



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<h2 class="wp-block-heading" id="h-that-long-long-list-of-ballot-measures">That long, long list of ballot measures</h2>



<p>Successful ballot propositions have forced the city to beef up its staffing.&nbsp;</p>



<p>Take the <a href="https://www.sf.gov/reports--december-2024--about-our-city-our-home-fund">Our City, Our Home initiative</a>, which passed with 61% of the vote in 2018. The measure, also called Proposition C, imposed taxes on businesses to raise money for homelessness services. But raking in all that money requires more staff to administer it. From 2020 to 2025, the Department of Homelessness and Supportive Housing nearly doubled in size, from 124 to 232 workers; a spokesperson attributed this in part to Prop. C. The additional personnel were needed to acquire city-owned housing sites and oversee grants, among other responsibilities.&nbsp;</p>



<p>Or consider the library system. In 2022, San Franciscans overwhelmingly voted to mandate that city libraries be open systemwide at least 1,400 hours per week. Today, San Francisco remains the only big city in California with all its library sites open seven days a week. To keep the lights on, library staffing grew by 23% from 2005 to 2025.</p>



<figure class="wp-block-image alignwide size-full"><img loading="lazy" decoding="async" width="1600" height="1600" src="https://content.sfstandard.com/wp-content/uploads/2025/06/sfstandard_spot_001b.png" alt="The image is a chaotic office scene with scattered papers, a desk, chair, keyboard, telephone, and various office supplies in pastel colors, creating a cluttered atmosphere." class="wp-image-413675" srcset="https://content.sfstandard.com/wp-content/uploads/2025/06/sfstandard_spot_001b.png 1600w, https://content.sfstandard.com/wp-content/uploads/2025/06/sfstandard_spot_001b.png?resize=150,150 150w, https://content.sfstandard.com/wp-content/uploads/2025/06/sfstandard_spot_001b.png?resize=300,300 300w, https://content.sfstandard.com/wp-content/uploads/2025/06/sfstandard_spot_001b.png?resize=768,768 768w, https://content.sfstandard.com/wp-content/uploads/2025/06/sfstandard_spot_001b.png?resize=1536,1536 1536w, https://content.sfstandard.com/wp-content/uploads/2025/06/sfstandard_spot_001b.png?resize=180,180 180w" sizes="auto, (max-width: 1600px) 100vw, 1600px" /></figure>



<h2 class="wp-block-heading" id="h-outside-pressures">Outside pressures</h2>



<p>It isn’t just local lawmaking that has inflated San Francisco’s government. State and federal legislation also play a role in dictating City Hall’s size.&nbsp;</p>



<p>Just look at the Department of Public Health. A driver of its addition of around 1,800 employees in the past 20 years — the most of any city department —&nbsp;was the federal Affordable Care Act. Obamacare vastly expanded the number of people eligible for Medi-Cal, whose healthcare is <a href="https://www.ppic.org/blog/counties-are-key-partners-in-the-medi-cal-program/">provided by the department</a>. Since 2013, the number of San Franciscans enrolled in Medi-Cal has grown by more than 100,000, forcing the health department to add staff.&nbsp;</p>



<figure class="wp-block-pullquote"><blockquote><p>&#8216;It is really about, &#8220;How do we not spend money we don&#8217;t have?&#8221;&#8216;</p><cite>Sophia Kittler, the mayor’s budget director</cite></blockquote></figure>



<p>“As the primary safety-net health care system for the city, SFDPH has become the primary health home and has provided care to many of these new Medi-Cal recipients,” the department wrote in a statement.</p>



<p>That’s just the tip of the iceberg regarding staffing up to comply with outside regulations and programs. The Public Utilities Commission has brought on more staff due to new state water regulations, the city attorney’s office expanded to deal with updates to California’s conservatorship laws, and the Environment Department swelled as it absorbed Obama-era stimulus funding and California Energy Commission grants.</p>



<figure class="wp-block-image alignwide size-full"><img loading="lazy" decoding="async" width="1600" height="1600" src="https://content.sfstandard.com/wp-content/uploads/2025/06/sfstandard_spot_002b.png" alt="The image features an abstract, colorful illustration of multiple interconnected faces and figures, merging together with a playful, surreal style with pastel colors." class="wp-image-413676" srcset="https://content.sfstandard.com/wp-content/uploads/2025/06/sfstandard_spot_002b.png 1600w, https://content.sfstandard.com/wp-content/uploads/2025/06/sfstandard_spot_002b.png?resize=150,150 150w, https://content.sfstandard.com/wp-content/uploads/2025/06/sfstandard_spot_002b.png?resize=300,300 300w, https://content.sfstandard.com/wp-content/uploads/2025/06/sfstandard_spot_002b.png?resize=768,768 768w, https://content.sfstandard.com/wp-content/uploads/2025/06/sfstandard_spot_002b.png?resize=1536,1536 1536w, https://content.sfstandard.com/wp-content/uploads/2025/06/sfstandard_spot_002b.png?resize=180,180 180w" sizes="auto, (max-width: 1600px) 100vw, 1600px" /></figure>



<h2 class="wp-block-heading" id="h-more-services-more-staffers">More services, more staffers</h2>



<p>Many departments said they’re simply doing more to serve San Franciscans today than they were in years past.</p>



<p>The San Francisco Municipal Transportation Agency grew its staff by 11% in the past decade to improve service on city buses and trains, according to spokesperson Erica Kato. “Prior to 2019, we under-invested in transit maintenance, training, and supervision,” Kato said. “Muni reliability suffered.”&nbsp;</p>



<figure class="wp-block-pullquote"><blockquote><p>&#8216;We are just constantly growing. And not necessarily subtracting.&#8217;</p><cite>Nicole Neditch, a policy director at SF think tank SPUR</cite></blockquote></figure>



<p>Other government agencies have simply taken on more responsibilities.&nbsp;</p>



<p>The Department of Emergency Management, which has grown by 44% to 308 employees since 2005, became a sponsor for a <a href="https://www.bayareauasi.org/about-us">regional security program</a>, created a <a href="https://www.sf.gov/coordinated-street-response-program">coordinated street response division</a>, and is receiving 15.5% more 911 calls than it did in fiscal 2011-12, the earliest available data.</p>



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<p>The Fire Department has also been impacted by that 911 surge; it has staffed up to handle a near doubling of emergency services calls in the past 20 years, according to Chief of Staff Adrienne Sims.</p>



<p>The Recreation and Parks Department has also shouldered more responsibility as it has grown 11% to 952 workers from 856 two decades ago. During that period, the department added more parks to its purview, which required more staff to maintain. The department said the public has also asked for more staff to address vandalism and after-hours calls. That required hiring more park rangers: from 12 in 2005 to 55 today.&nbsp;</p>



<h2 class="wp-block-heading">More employees means … more employees</h2>



<p>As the workforce grows, so do the responsibilities of supporting agencies like the Ethics Department, which oversees financial disclosures and ethics enforcement of city employees. The department has 26 employees, representing a 160% increase since 2005.&nbsp;</p>



<p>The same goes for the Human Resources Department, which has grown by 53% (89 employees) since 2005.&nbsp;</p>



<p>“Once you introduce new legislation, once you add a new department, once you add staff to a particular program, it is very difficult to take those pieces away,” said Nicole Neditch, a governance and economy policy director at the SF-based think tank SPUR. “We are just constantly growing. And not necessarily subtracting.”</p>


San Francisco’s new transportation boss is a powerful nonprofit exec


<p>San Francisco Mayor-elect Daniel Lurie said Monday that Alicia John-Baptiste, head of the influential urban policy think tank SPUR, will serve as a policy chief in his administration, overseeing infrastructure, climate, and transportation.</p>



<p>The hire is part of <a href="https://sfstandard.com/2024/12/11/daniel-luries-san-francisco-mayor-reorganization/">Lurie’s restructuring of the mayor’s office</a>, in which a group of policy chiefs will act as intermediaries with a host of departments, rather than the agency heads reporting directly to the mayor. John-Baptiste’s portfolio of agencies includes the Environment Department, the SF Municipal Transportation Agency, the Port of San Francisco, the Public Utilities Commission, Public Works, and Recreation and Parks.</p>



<p>John-Baptiste spent a decade at SPUR; for the last six years, she ran the nonprofit as president and CEO. Prior to that, she worked as chief of staff at the SFMTA and, before that, the Planning Department, according to LinkedIn.</p>



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<p>John-Baptiste said in a statement that her return to City Hall comes at a “critical time” for San Francisco.</p>



<p>“How the city plans for and delivers on its major infrastructure, climate, and mobility goals will shape our vitality for years to come, and I’m looking forward to partnering with the mayor-elect and city leadership on this important work,” she said.</p>



<p>“Alicia brings extensive expertise in shaping bold, transformative policies, and whose leadership will enhance communication and transparency as we pursue a more sustainable, connected, and resilient San Francisco,” Lurie said in a statement.</p>



<p>Few agencies will be under more scrutiny than the SFMTA, whose embattled director <a href="https://sfstandard.com/2024/12/12/sfmta-chief-jeff-tumlin-to-step-down/">Jeffrey Tumlin stepped down</a> at the end of the year.</p>



<p>SPUR has been influential in shaping the incoming Lurie administration’s approach to governance. In August, the nonprofit recommended the&nbsp; restructuring of the mayor’s office to reduce the number of direct reports and create greater accountability.&nbsp;</p>



<p>“In its current state, the City and County of San Francisco’s government structure is like an overgrown garden: Everything was planted for its specific purpose but over time has grown thick and become difficult to disentangle,” the report states.&nbsp;</p>



<p>However, the report went on to note that the introduction of policy chiefs and other proposals — such as restoring the mayor’s ability to <a href="https://www.instagram.com/sfstandard/reel/DD-KNq2NCgq/">hire and fire department heads</a> — would allow the city to “design a system that supports leadership and empowerment with clear lines of accountability.”</p>



<p>In addition to her work in the public and nonprofit sectors, John-Baptiste holds a master’s degree in public policy from the Harvard Kennedy School and a bachelor’s degree from Duke University. She has served on the Bay Conservation and Development Commission, the Transbay Joint Powers Authority Board, and the Oakland Budget Advisory Commission.</p>


Flooding threatens to inundate San Francisco neighborhoods, report says


<p>San Francisco is woefully unprepared when it comes to combating and mitigating rising seas, which could lead to disastrous flooding, according to the city’s latest civil grand jury report.&nbsp;</p>



<p>In a 71-page report titled “Come Hell or High Water,” the jury—a civilian oversight body of 19 San Franciscans—details how a precipitous increase in atmospheric rivers against the backdrop of vulnerable infrastructure and poor communication across city departments will inundate San Francisco’s low-lying neighborhoods. Overall, the jurors took issue with a gaping hole in communication with the public conveying the threat that rising seas pose.</p>



<p>“The issue at large needs more attention,” Ralph Lane, a member of the jury, told The Standard. “Climate change and sea level rise is gradual, so there&#8217;s not gonna be a cataclysmic event like an earthquake that can focus people on climate change adaptation, which is why transparency is one of the bigger pieces of our recommendations. There are going to be winners and losers, so it&#8217;s gotta be done in the sunshine.”</p>



<p>As the intensity and frequency of atmospheric rivers climbs due to climate change, sea levels are <a href="https://oceanservice.noaa.gov/hazards/sealevelrise/sealevelrise-tech-report.html#step3">projected to rise</a> as much as three-and-a-half feet by 2100, according to the National Oceanic and Atmospheric Administration. The city’s wastewater system could not “manage that change alone” without the ability to direct water elsewhere, the San Francisco Public Utilities Commission reported in December 2022. This could result in flooding in areas like SoMa, the Inner Mission, Civic Center and the Western Addition. Additionally, an increase in storms leads to more saturated soils, which can lead to landslides already seen statewide.</p>



<figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="6000" height="4000" src="https://content-develop.sfstandard.com/wp-content/uploads/2024/06/inlined1_floodingreport.jpeg?w=2500" alt="Men wearing neon uniforms help to pack levees into a car during an intense storm in January 2023." class="wp-image-282673" srcset="https://content-develop.sfstandard.com/wp-content/uploads/2024/06/inlined1_floodingreport.jpeg 6000w, https://content-develop.sfstandard.com/wp-content/uploads/2024/06/inlined1_floodingreport.jpeg?resize=300,200 300w, https://content-develop.sfstandard.com/wp-content/uploads/2024/06/inlined1_floodingreport.jpeg?resize=768,512 768w, https://content-develop.sfstandard.com/wp-content/uploads/2024/06/inlined1_floodingreport.jpeg?resize=2500,1667 2500w, https://content-develop.sfstandard.com/wp-content/uploads/2024/06/inlined1_floodingreport.jpeg?resize=1536,1024 1536w, https://content-develop.sfstandard.com/wp-content/uploads/2024/06/inlined1_floodingreport.jpeg?resize=2048,1365 2048w" sizes="auto, (max-width: 6000px) 100vw, 6000px" /><figcaption class="wp-element-caption">City public works employees unpack sandbags to distribute to the public ahead of a significant storm in January 2023.</figcaption></figure>



<p>In 2021, the mayor&#8217;s office created ClimateSF as a partnership between the SFPUC, the Port of San Francisco, the Planning Department, the San Francisco Environment Department, and the Office of Resilience and Capital Planning to build a nexus of environmentally resilient and adaptable programs citywide.</p>



<p>However, the grand jury’s report found that while the group has created projects that identify vulnerable points, it lacks the thrust to implement these projects due to poor communication and absenteeism. The directors of the Port and SFPUC, the agencies that manage flooding, only attended one meeting together in all the years reviewed by the civil grand jury.&nbsp;</p>



<p>“Good ideas were discussed at the staff level; however, by not attending staff-level meetings, departmental leadership did not then develop ideas for implementing them,” the report reads.</p>



<figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="6000" height="4000" src="https://content-develop.sfstandard.com/wp-content/uploads/2024/06/inlined02_floodingreport.jpeg?w=2500" alt="A woman carrying a small dog sits in her car awaiting sand bags during the January 2023 storms." class="wp-image-282674" srcset="https://content-develop.sfstandard.com/wp-content/uploads/2024/06/inlined02_floodingreport.jpeg 6000w, https://content-develop.sfstandard.com/wp-content/uploads/2024/06/inlined02_floodingreport.jpeg?resize=300,200 300w, https://content-develop.sfstandard.com/wp-content/uploads/2024/06/inlined02_floodingreport.jpeg?resize=768,512 768w, https://content-develop.sfstandard.com/wp-content/uploads/2024/06/inlined02_floodingreport.jpeg?resize=2500,1667 2500w, https://content-develop.sfstandard.com/wp-content/uploads/2024/06/inlined02_floodingreport.jpeg?resize=1536,1024 1536w, https://content-develop.sfstandard.com/wp-content/uploads/2024/06/inlined02_floodingreport.jpeg?resize=2048,1365 2048w" sizes="auto, (max-width: 6000px) 100vw, 6000px" /><figcaption class="wp-element-caption">Audette Bennett and her dog Pablo wait for free sandbags ahead of a massive storm in January 2023.</figcaption></figure>



<p>The Office of Resilience and Capital Planning, which oversees ClimateSF, will publish a formal response to the report within 60 days.&nbsp;</p>



<p>&#8220;We appreciate the civil grand jury’s work on this and will closely review the recommendations,” a department spokesperson said. “To meet our climate goals, climate resilience must be embedded into every department’s work. While there&#8217;s still work to be done, San Francisco has been a nationwide leader on climate resilience.”</p>



<p>Since ClimateSF&#8217;s launch, the city has moved forward on several citywide initiatives to fight climate change. Among those are the Ocean Beach Climate Adaptation Project, a major armoring project that will turn parts of the Great Highway into a park, and the Climate Adaptation Plan, which cuts a path toward net zero greenhouse gas emissions citywide.</p>


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